Get Your Payments Faster and Easier with EnrollSafe
Our new enrollment funds transfer (EFT) enrollment hub, EnrollSafe, makes it easier to sign up for and use EFT — at no cost to you. When you use EnrollSafe, you’ll receive your payments up to seven days sooner than by paper check. What’s more, when combined with electronic remittance advice (ERA), it’s easier to reconcile your direct deposits.
With EnrollSafe, you can:
We encourage you to set up ERA to save time and increase productivity. With ERA, electronic claim payment information (Explanation of Benefits paid) can be exchanged between your office and ours more easily than with paper remittance. The transaction number from the EFT payment transaction (using your bank account) matches the ERA, working in concert to match up all records and increase efficiency.
If you’re already enrolled for EFT payments, no action is needed unless you’re making changes. If you have changes to make (such as updates to bank account information), you will need to use the new EnrollSafe hub.
To update your existing EFT account or create a new, first-time enrollment account, log on to the EnrollSafe enrollment hub at enrollsafe.payeehub.org. Once you have completed registration, you’ll be directed through the EnrollSafe secure portal to the enrollment page, where you’ll provide the required information to receive direct payment (EFT) deposits.
Please make sure your office submits claims according to how you are set up in EFT enrollment. Including your TIN and billing NPI on your submission ensures claims payments are made via EFT and deposited in the assigned bank account that you specify during EFT enrollment.
For EFT questions about how to register, update, or cancel, call the EnrollSafe help desk at 1-877-882-0384.
Electronic funds transfer (EFT) is used by health plans to permit a financial institution to transfer funds electronically to a provider’s bank account to pay for health care services. An EFT includes bank accounts of the payer and payee, routing numbers, name and identification of the payer and payee, amount being paid, and date of payment.*
Electronic remittance advice (ERA) is information from a health plan to a provider explaining a claim payment.* The ERA describes how a health plan modified claim charges considering information such as benefit coverage, copays and co-insurance, contract agreements, and secondary payers. If your office uses EFT, it’s also encouraged to enroll with ERA, but it’s not required. Using digital ERA will support reconciling your internal records and accounts receivable and makes it easier for your office’s application of claim payments to patient accounts.
You must be registered with EnrollSafe to submit updates. Set up your account using your TIN, NPI, office address(es), etc. Use the registration number you receive any time you need to make a change in EnrollSafe.
Our new system’s security features help prevent fraudulent transactions. We verify that bank accounts, TIN, and NPI are all accurate before any payments are processed. This validates the payments are being deposited to the correct accounts and saves you time and the hassle.
If you accidentally submit the claim information incorrectly, you could receive a paper check instead of direct deposit (EFT) to your bank account, or if you have a Level 2 setup, payment could be deposited in another one of the bank accounts you assigned for another location or dentist. It’s essential that you use a TIN and billing NPI on your claims submission when you have a Level 2 type business structure.
If you submit a claim without the correct TIN, it will delay payment.
Examples of Level 1—Simple
Examples of Level 2—Comprehensive
EnrollSafe website: enrollsafe.payeehub.org
EnrollSafe is an independent company that supports Horizon Blue Cross Blue Shield of New Jersey with electronic funds transfer (EFT) services. EnrollSafe is independent from, and not affiliated with Horizon Blue Cross Blue Shield of New Jersey or the Blue Cross Blue Shield Association.
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